Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications, addresses for delivery); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect your information:
When you complete a transaction on our website or fill in a contact form, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect this information?
We collect all this information for the following:
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To provide and operate our services
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To offer continuing customer support and assistance
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To be able to contact users and customers general or personalised notices and promotional messages
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To create statistical data which can help us to improve our services
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To comply with any applicable laws and regulations.
How do we store/use your personal information?
Fell & Tarn Hampers is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How will we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect monies owed, to ask your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at fellandtarnhampers@gmail.com or send us mail to: 31 The Headlands, Keswick, CA12 5EQ.
If you don’t want us to process your data anymore, please contact us at fellandtarnhampers@gmail.com or send us mail to: 31 The Headlands, Keswick, CA12 5EQ).
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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